1. Collection

We collect your Personal Information to provide you with the Services you request, improve our Services to you, comply with legal obligations, and inform you about other services and products that may be available through us, our affiliated companies, and our marketing partners. We collect Personal Information about you when you interact with us either online or offline.

The types of Personal Information we collect from you may include:

1. Name;
2. Professional physical address;
3. Professional e-mail address;
4. Telephone or mobile number;
5. National government identifier;
6. Signatures;
7. Internet or other electronic network activity information, such as IP address;
8. Device being used (for our mobile site);
9. Other relevant data.

2. Uses and Disclosures

We collect your Personal Information so that we can manage our relationship with you and operate our business. How we use the information we collect is referred to as our purposes of processing. When we use your Personal Information, it will be for either business purposes or marketing purposes, as described below.

When we disclose Personal Information to external entities to perform support services on our behalf, we establish by contract that they may access your Personal Information only for the purposes of performing those support services for us. We may combine your online information with information collected from offline or online sources, or information we already have. We may also use and disclose certain Personal Information to our affiliates or others for any purpose allowed by law.

2.1. Business Uses.

We generally process and disclose your Personal Information with our Service Providers for the below-listed business purposes:

- Conducting client management, including authenticating authorized users; contacting and communicating with you; performing certain transactions initiated by you or your company

- Operating our business, including performing administrative tasks, providing you with our banking services, and monitoring and recording our communications with you, such as emails and phone calls, for training and quality purposes

- Complying with applicable laws, regulations, and other requirements, including obeying judicial orders, cooperating with law enforcement authorities, or preventing and detecting fraud and other suspected illegal activities

2.2 Marketing Uses.

We may use your contact details and Personal Information for our marketing purposes. Where required by applicable law, we will only provide you with marketing communications if you have provided consent. If you no longer wish to receive any marketing communications, remain on a mailing list to which you previously subscribed, or receive any other communication from Barclays, please follow the unsubscribe link in the relevant communications. Even after you opt-out or update your marketing preferences, however, we may still contact you for transactional or necessary informational purposes. These include, for example, customer service issues, product or service related inquiries, surveys or any questions.

3. Cookies And Similar Tracking Technologies

When you visit, browse, or use our websites, online banking or mobile applications, we may use cookies to automatically collect certain information from your device. We may use such information, where relevant, for internal analysis and troubleshooting, to recognise you and remember your preferences, to improve the quality of and to personalise our content and Services to you. For more information about how we use cookies and other tracking tools, please read our Cookie Policy.

4. Security

The security and confidentiality of your Personal Information matters to us. That’s why we have appropriate technical, administrative, and physical controls in place to protect your Personal Information from unauthorized access, use, and disclosure. Barclays has implemented information security policies, rules and technical measures to protect personal data and to comply with legal and regulatory requirements. By using a ‘common sense’ approach to security, and implementing collaborative security procedures, we can reduce information risk to our customers. Even so, despite our reasonable efforts, no security measure is ever perfect or impenetrable. For more information, please see our Security page.

5. Data Retention

Depending on the service you require, we will retain your Personal Information for business or legal reasons while you engage with us, and for a period of time afterwards, for the purposes outlined in this Privacy Notice in accordance with our data retention policy standards and as required by applicable law.

6. Children

Our services are not intended for or directed to children under the age of 18, and we do not knowingly collect any Personal Information from minors.

7. Changes or other updates to this Privacy Notice

We may amend this Privacy Notice from time to time to let you know about any changes to how we use your Personal Information. You can find the current version date listed at the top of this Privacy Notice.

8. Comments and Questions

If you have questions not answered in this Notice, our Privacy Office may be contacted by e-mail at DPO@barclays.com.

This Privacy Notice, along with other referenced privacy notices, was reviewed and updated in February 2024.